Fresh Vacancies at Aspom Travels Agency Limited

Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in the world and also helps companies who wants to organize a group tour for their staffs without stress.

Human Resources Officer
Ticketing and Reservation Officer
IT Officer

1. Human Resources Officer

Job Description

HR Officer is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
HR Officer who will be involved in sourcing, recruiting, planning the overall HR strategy and assist in creating and implementing HR policies and procedures.
Ensure everything in the office runs smoothly on a daily basis, office equipment is maintained, all records are up to date, whilst carrying out several administrative jobs
In charge of all employee matters
In charge of admin
Responsible for all recruitment, leave, promotions and terminations etc.
Identify KPIs and Conduct staff appraisals
Develop Company’s Human Resources Policies
In charge of conflict resolution
Maintain all office and employee records
Responsible for training of old staff and orientation for new
Clocking staff in and out
HSE for staff.
Ensuring compliance to dress code & other company policies
Ensures that company complies with all laws as regards pensions and staff PAYE
Monitors all employees conduct
Provides payroll information by collecting time and attendance records
Maintains employee confidence and protects operations by keeping human resource information confidential and any other duty which may be assigned.
Relationship management with regulatory authorities and Vendors
Serving as a point person for all new employee questions
Maintaining current HR files, records related to grievances, performance reviews, and disciplinary actions
Ensuring background and reference checks are completed
Overseeing the completion of compensation and benefits documentation
Orienting new employees to the organization (setting up a designated log-in, workstations, email addresses etc.
Performs other duties as may be assigned by department and / or company management.
Staff induction and Onboarding Process
Provide Job description (JD), SOP, SLA, for employees
Performance Management
Develop and implement policies on a variety of workplace issues
Staff exit procedure & Online
Prepare salary schedule
Appraisal & Feedback
Learning and Development
Disciplinary Measures
Managing Employee Relations
Strategic Management
Employee and Labour Relations Implement the enlisted above within agreed timelines
Ensure regular meeting with employee(s) to attend to complaints and best ways of resolving it for optimum performance.
Conduct 3 months review for new staff
Conduct Appraisal every 6months
Update staff handbook and sanction policies
Follow the point deduction system and reward system
Update Staff file
Conduct Staff exit interview
Conduct Staff audit ( identify over staff and under staff)
Maintain employee information soft copy on zoho and hard copy in client file
Carry out staff address verification
Conduct verification on employee’s previous employer.
Coordinate staff trainings
Staff rotation when needed
Record staff sanctions
Act as staff personal chancellor
Staff HMO Coordination
Pension remittance
Tax remittance
Escalate and advise management on issues.

Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 2 – 5 years
Location: Lekki, Lagos

Requirements

Minimum of B.Sc. / HND in Human Resource Management, Personnel Administration, or related field.
Certifications in Human Resources management is an added advantage.
2 – 5 years of HR experience
Must posses good people management skills

Salary
N80,000 – N120,000 Monthly.

2. Ticketing and Reservation Officer

Job Description

Make Reservations / Bookings for Customers, Issuing flight tickets:
Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
Arrange Reservations and Routing for Passengers at Request or as directed.
Inform Clients of Essential Travel Information, such as Travel Times.
Answering questions regarding dates, prices, and availability of flights.
Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
Using computer reservations systems to check availability.
Determines whether space is available on Travel Dates requested by Customer.
Educate and Enlighten Customer on the New and Existing Products of the Company.
Follow up on Enquiries and Convert it to Sales.
Keep Informed of Business Changes that affect the Ticketing Area.
Sell travel products.

Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 1 – 2 years
Location: Lekki, Lagos

Requirements

Minimum of a B.Sc / HND qualification.
Proficiency in the use of any two of the 3 GDS is a must especially amadeus
1 – 2 years ticketing experience
Strong Analytical skills
Certification in Travels and Tourism is a plus
Excellent written and verbal communication skills.
A positive attitude and a growth mindset.

Salary
N80,000 – N100,000 Monthly.

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3. IT Officer

Responsibilities

Running regular checks on network and data security
Identifying and acting on opportunities to improve and update software and systems
Developing and implementing IT policy and best practice guides for the organization
Designing training programs and workshops for staff
Conducting regular system audits
Designing and maintaining the website
Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
Running and sharing regular operation system reports with senior staff
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages
Managing and reporting on the allocation of IT budget
Providing direction for IT team members
Identifying opportunities for team training and skills advancement
Plan, manage, upgrade, and monitor the organizations website
Improve the User Experience of the website regularly
Collaborate with all staff and management to ensure that the organizations website conforms to brand strategy and meets the standards set by the organization
Respond to and troubleshoot all website issues
Be informed of the current Fashion industry best practices and monitor competitor websites
Collaborate with the Digital Marketer/Communications manager to develop strategies for growing subscriber base and web traffic
Update HTML, CSS and JavaScript regularly
Ensure that the organization’s website is protected by employing appropriate security measures
Identify and respond to all website security breaches
Ensure website quality and efficiency
Ensure full compliance of the website with all laws and regulations.

Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 1 – 3 years
Location: Lekki, Lagos

Requirements